Stop accessorial leakage by defining triggers, matching invoices to operational truth, disputing unsupported fees, and sustaining controls monthly.
Run the OperationCorePlaybook45 minProcurement and Ops, Finance
Stop accessorial leakage by defining triggers, matching invoices to operational truth, disputing unsupported fees, and sustaining controls monthly.
Primary outcomes:
Cost reduction: reduce “surprise fees” and margin-on-margin behavior
Risk mitigation: fewer billing disputes and cleaner vendor accountability
Carbon impact: not applicable
Common accessorial leakage patterns
fees applied without trigger evidence
“special handling” used as a catch-all
minimums misapplied
rework billed but caused by vendor quality issues
detention/expedite fees without documented cause
duplicate accessorial line items
30-day accessorial cleanup sprint
Pull last 3 invoices
List top accessorials by $
For each, define:
trigger condition
evidence required
dispute criteria
Dispute unsupported fees
Update rate card and accessorial definitions for the future
Templates (copy/paste)
1) Accessorial Top 10 Review
Accessorial
Monthly $
% of invoice
Trigger evidence present?
Action
Owner
2) Dispute snippet (unsupported accessorial)
Copyable template (TEXT)
We are disputing the accessorial charges listed below because the required trigger evidence was not provided.
Please provide the evidence per our agreed definitions or issue a corrected invoice/credit.
Related resources (guaranteed to exist)
3PL and Warehouse Spend Controls Kit ()
3PL Accessorial Overcharge Checker ()
Invoice Integrity Copy Pack ()
Disputes + Credit Recovery System ()
Definition of Done
accessorial triggers and evidence requirements are explicit