Travel and Expense Controls

Install a travel and expense operating system: policy and approval rules, corporate card guardrails, unused ticket recovery, audit cadence, and a leakage estimator to quantify savings.

Collection

Travel and expense spend leaks because the program usually has:

  • unclear policy and exception rules
  • weak approvals (or approvals that happen after the spend)
  • corporate card spend that is hard to audit
  • unused tickets and credits that are never recovered
  • no cadence to review exceptions and fix root causes

This collection installs a beginner-safe operating system to reduce cost without breaking travel:

  • policy and approval rules that are enforceable
  • card and expense guardrails AP can audit
  • a recovery motion for unused tickets and credits
  • a simple savings estimate memo to align Finance, Procurement, and Operations

Who this collection is for

  • Finance and AP teams handling expense reimbursements and card audits
  • Procurement teams negotiating travel vendors or managing a TMC
  • Operations teams trying to reduce spend without slowing down work
  • Any company where travel is meaningful and exceptions are common

What you will install

By the end of this collection you should have:

  • a clear travel policy and approval matrix
  • guardrails for corporate card and reimbursements
  • an unused ticket and credit recovery cadence
  • measurable exception categories and a weekly review loop
  • a quantified savings estimate and a memo template

How to use this collection

Install in this order:

  1. Travel policy and approval rules
  2. Corporate card and expense guardrails
  3. Unused ticket recovery and credit management
  4. Leakage estimator and 30 / 60 / 90 plan

Beginner-safe definitions

Out of policy: spend that violates your rules (booking channel, class of travel, rate caps, missing approval).

TMC: travel management company.

Unused ticket: airline ticket value not used due to cancellation or change.

Credit: airline or vendor credit that can be redeemed later.

MCC: merchant category code used for card spend controls.


What good looks like

  • exceptions are measurable and trending down
  • unused ticket recovery is a repeatable monthly motion
  • card and expense audits are fast and consistent
  • policy is clear enough that most people do not need exceptions
  • savings show up in billing and expense trend, not just spreadsheets

Install this operating system

Generate a step-by-step implementation plan for this collection. Use it to assign owners, sequence the work, and track completion.

Generate implementation plan

Included resources and tools

Change log

v1.0 (2026-01): Latest release