Revenue leakage is the quiet killer:
you deliver value, but you do not bill it fully or on time.
Common causes:
- contracts are not translated into billing rules
- entitlements and usage are not reconciled to invoices
- change orders and scope creep happen without billing updates
- pricing terms are misapplied (discounts, escalators, minimums)
- disputes slow collection and reduce trust
This collection installs a beginner-safe operating system:
- billing standards and invoice integrity for revenue
- entitlement and contract compliance audits
- change order and SOW governance
- a savings estimator to quantify opportunity and payback
Who this collection is for
- Finance leaders responsible for revenue accuracy and cash flow
- RevOps and billing teams managing invoicing, collections, and disputes
- Sales and customer success teams managing scope changes and entitlements
- Operators who want fewer disputes and faster cash collection
What you will install
By the end of this collection you should have:
- a billing standard and “invoice integrity” for revenue
- a contract compliance and entitlement audit motion
- change order governance that prevents free work
- a quantified annual revenue leakage estimate with a memo template
How to use this collection
Install in this order:
- Revenue billing standards and controls
- Contract compliance and entitlement audits
- Change order and SOW governance
- Leakage estimator and 30 / 60 / 90 plan
Beginner-safe definitions
Entitlement: what the customer has paid for and is allowed to use.
Usage: what the customer actually consumed.
Underbilling: delivering more than you invoice.
Dispute: a customer challenge to an invoice that slows collection.
Change order: a formal agreement that changes scope or price.
SOW: statement of work defining deliverables and terms.
What good looks like
- contracts translate into billing rules automatically or consistently
- usage and entitlements reconcile to invoices
- scope changes result in change orders, not free work
- disputes decline and DSO improves
- revenue accuracy is audit-ready