Benefits Vendor Fee Audit Kit

Audit benefits vendor fees across brokers, admins, PBMs, stop-loss, COBRA, and wellness to make fees visible, comparable, and negotiable.

Run the OperationCoreStarter Kit60 minProcurement and Ops, Finance

Benefits cost is not only premiums. It is also the fee stack:

  • broker compensation
  • admin fees and pass-through charges
  • PBM pricing and spread models
  • stop-loss admin and contract terms
  • COBRA admin and extras

This kit gives you a beginner-safe way to make fees visible and negotiable.

Not legal advice.


What you will produce

  1. Vendor inventory (who touches benefits and why)
  2. Fee schedule extraction checklist
  3. Invoice audit worksheet
  4. Negotiation target list
  5. Fee transparency memo format

Step-by-step audit process

Step 1: Build a complete vendor inventory

Include:

  • broker
  • medical carrier or TPA
  • PBM
  • stop-loss carrier and admin
  • COBRA admin
  • wellness vendors
  • benefits admin platform

If it touches benefits cost, it belongs in the inventory.


Step 2: Extract fee schedules into one table

For each vendor, capture:

  • fee type
  • unit basis (PEPM, percent, fixed)
  • billing frequency
  • escalation terms
  • what is included and excluded

Step 3: Audit invoices

Pick a sample:

  • last 3 months (or one quarter)

Check:

  • does invoice match the fee schedule
  • are there pass-through charges without explanation
  • are escalators applied correctly
  • are there “miscellaneous” admin lines

Step 4: Build negotiation targets

Targets can include:

  • removing or capping escalators
  • eliminating pass-throughs
  • fixing billing errors
  • clarifying what is included
  • switching pricing model where appropriate

Templates

A) Vendor fee inventory (copy/paste)

Copyable template (TEXT)

Benefits Vendor Fee Inventory

Vendor:
Role:
Contract term:
Renewal date:
Pricing basis:
Fees (list each):
- Fee name:
- Amount:
- Unit (PEPM, %, fixed):
- Escalator:
Invoice evidence location:
Notes:

B) Invoice audit worksheet (copy/paste)

Copyable template (TEXT)

Benefits Invoice Audit Worksheet

Vendor:
Invoice period:
Expected fees per schedule:
Actual fees billed:
Variance:
Explanation received:
Resolution:
Next action:
Owner:

Change log

v1.0 (2026-01): Latest release